Our commitment is to protect the information of every visitor to our websites. Our primary goal is to uphold privacy for all our clients. Our privacy policy outlines the methods of data collection and utilization to deliver optimal services. The information is gathered with the explicit consent of our customers and clients for various purposes, including promotional strategies, advertisements, informational mailings, and other services we provide.
If any of our customers or clients choose not to continue working with us, their data will continue to be safeguarded according to our policy.
The information gathered by Vortex Media 360 is primarily part of a self-assessment process, aimed at improving the quality of our services and providing you with information that aligns with your specific interests. This collected information offers insights into the acquisition of new customers and the factors that led them to discover our services.
Most importantly, Vortex Media 360 collects data to enhance our services and offer you information and services relevant to your preferences. Additionally, we utilize your data to evaluate and measure the success of our performance. For example, aggregated data provides us with insights into the number of visitors we've attracted and their interactions with our websites.
The information we collect from our customers and clients is entirely voluntary, provided by them based on the type of service they select. For instance, when you sign up on our website or provide information over the phone, you may choose to share your credit card details. However, it's important to note that our payment processing is handled by trusted third-party entities such as PayPal, 2Checkout, Authorize, and Stripe. These companies are solely responsible for billing our services and do not retain, share, or store your data.
In cases where our customers or clients wish to conduct a promotional campaign, we may request certain information from them during the registration process. This information can include your name, physical address, credit card details, and related data required to fulfill the campaign's objectives.
We use your email address to send you relevant information about the services you've selected and to keep you informed about our upcoming plans and projects that may align with your interests. However, in every promotional message, we include an option to unsubscribe, or you can request unsubscribing by emailing us at unsubscribe@vortexmedia360.com.
For such emails, we may require your personal details like email address, phone number, location, and your business name. Please include "promoting messages opt-out" in the subject line when composing the email. You can submit your credit card information online or over the phone when choosing our services. As previously mentioned, our payment processing is handled by trusted third-party providers, including PayPal, 2Checkout, Authorize, and Stripe.
We adhere firmly to our policy, which prohibits linking any customer-provided information with the data on the website. The details you provide during the registration or sign-up process are exclusively used to furnish you with pertinent service-related information. If you need to modify, refresh, or delete any of your personal information due to changes, you can simply notify us via phone or email.
As per our policy, any information you provide is strictly not for sharing. However, in the event of a company sale or merger, your data may be transferred. We may also share your data with our advisors, who are bound not to use your personal information for any purpose other than facilitating the service. It's important to note that we retain the right to disclose your information when compelled by law. We believe that disclosure is necessary to protect our rights and comply with legal proceedings, court orders, or lawful procedures served on our website.
The data we collect from you is retained for a specific duration, even if our association or the assigned task concludes. This applies whether you have recently acquired our service and later discontinued it, if you declined our service offer, or if you completed the service and fulfilled the terms. In all these scenarios, your data will be retained for a period of four years following the conclusion of our partnership, the date of declining our service offer, or the date when a service offer was unavailable.
During the mentioned data retention period, you have the option to remove your data from our database by contacting us via telephone or through other means such as chat or email. To facilitate the removal request, please provide your name, email address, telephone number, physical location, business name, and indicate "Remove Personally Identifiable Information" in the subject line. This ensures proper identification and processing of your removal request. It's important to note that any personally identifiable data provided is not subject to the retention period and cannot be erased.
We maintain connections with various websites, including our customers, advertisers, business partners, and associates. It's important to understand that we do not govern their day-to-day operations or methods. Since we do not have control over the policies and information practices of these third-party sites, it is advisable to independently assess how they collect and utilize personal information.
Vortex Media 360 employs industry-standard security measures to safeguard the stored information. Our data is shielded with firewalls and encryption protocols to thwart unauthorized access. This comprehensive security system is meticulously designed to prevent misuse and unauthorized alterations of your information. Sensitive data, such as credit card information, benefits from the protection of a secure socket layer (SSL), ensuring encryption during transmission. Our staff is well-trained in data protection, and we regularly evaluate internal and external resources to assess the effectiveness of our security procedures.
Vortex Media 360 assures you of unlimited revisions as per the specifics of your chosen packages. Clients can request revisions in accordance with their package, with no additional fees incurred. However, it's important to note that the concept will remain consistent, and clients can submit revisions for any one of the provided options. Multiple revisions across different options are not permitted and may be subject to separate charges.
The standard revision turnaround times are as follows:
Likewise, the timelines for functionality and development revisions may differ depending on the scope of the work.
The timeline for revisions to the digital marketing strategy varies based on factors such as research involvement, chosen mediums, budget, and the overall plan size.
We don’t collect data from individuals under the age of 13.
Our policy may change over time. In the event of any policy changes, we will promptly inform our valued customers. We retain the right to modify our security statement and recommend staying connected with our website for updates.