At Vortex Media 360.com ("Vortex Media 360"), in collaboration with our partners, we offer services across five categories. Before utilizing our services, we recommend reviewing our terms and privacy policy.
Advertisers, specialists, or agents will receive an email containing a summary of payments, service details, and our cancellation policy. To indicate your acceptance of these terms, please click the email confirmation link, tick the "acknowledgment" box, and click "submit" after carefully reviewing the Terms and Conditions. Failure to agree to these terms within 30 days of receiving them from Vortex Media 360 will cancel the offer. You may request services from Vortex Media 360 again, but please note that new estimates and terms will apply.
If an advertiser chooses not to proceed with a legal commitment, they must notify Vortex Media 360 within three business days by emailing info@vortexmedia360.com with the subject line "Cancellation of Services." This email should include their name, business name, email address, physical address, and location. Services will be canceled without further obligations if the email is sent before 5 PM US Eastern Standard Time. The advertiser will be responsible for covering any service-related costs. However, suppose the advertiser fails to email or contact Vortex Media 360 regarding the cancellation of services. In that case, it will be assumed that they have accepted all Terms and Conditions and are legally bound by the contract.
By accepting these Terms and Conditions, you consent to receive communications from Vortex Media 360 about your account and the services offered. These communications may encompass promotional offers, technology updates, or supplementary information. If you prefer to discontinue receiving promotional or marketing messages, please email info@vortexmedia360.com with "Opt-out of Marketing Messages" and include your name.
Irrespective of whether you accept these Terms and Conditions, your personal information will be governed by Vortex Media 360's privacy policy, which you can review.
Suppose you provide your contact details to Vortex Media 360 but explicitly reject or disagree with these Terms and Conditions within thirty (30) days. In that case, the services will not be provided, or if provided earlier, they will be terminated. You may still receive marketing messages from Vortex Media 360 in such instances. To cease receiving these messages, follow the same process outlined above.
Please be aware that requests to unsubscribe, as described in this section, may require some time for processing by Vortex Media 360, and you might continue to receive messages during the processing period.
Vortex Media 360 offers a range of online marketing strategies and website promotion services to assist advertisers in promoting their businesses. These services are considered our products.
The current "Services" offerings are as follows, and they may vary over time. These Terms and Conditions will exclusively apply to the specific Services that the advertiser requests and pays for, as provided by Vortex Media 360:
Each Service encompasses marketing and advertising practices customized for that particular service, as detailed in the corresponding link provided. The Terms and Conditions specified for each service pertain solely to that service and do not extend to any other service offered by Vortex Media 360. The specific Terms and Conditions for each service are regarded as part of these General Terms and Conditions for the services acquired by the advertiser at any given time.
Alongside the Services offered, Vortex Media 360 will provide the advertiser with an Account Information Page, which can be accessed at any time to monitor the status of their account and the services rendered. The advertiser can also seek information about the current services via calls, chats, or emails.
The advertiser should be aware that clicks to their website, whether from search engines, shopping engines, content sites, etc., may include spelling errors, singular/plural variations, and related search terms associated with their advertising campaign. This occurrence is typical due to autocomplete search engine technology. All keyword campaigns are meticulously crafted to optimize return on advertising spend by selecting key terms, titles, and descriptions with care.
Unless the advertiser has engaged Vortex Media 360 to create a microsite, they bear responsibility for ensuring the quality and accuracy of their website, landing pages, or redirect sites linked to their advertisements.
Advertisers can establish their expenses and pricing for any service by conveying their preferences through phone, chat, or email. The costs associated with the services are outlined in the specific product/service Terms and Conditions pages referenced earlier. When the advertiser consents to these Terms and Conditions, they explicitly commit to remitting the fees and pricing for the requested services, as communicated at the time of acceptance or before.
The advertiser is required to choose one of the following payment methods: either a credit card, which will be charged by Vortex Media 360, or a bank cheque made payable to Vortex Media 360. Upon accepting these Terms and Conditions, the advertiser grants Vortex Media 360 or its designated services provider permission to securely store their financial information to facilitate payments. It is the responsibility of the advertiser to notify Vortex Media 360 in writing of any changes or updates to their financial details.
All payments must be made in USD, and the advertiser is accountable for any applicable taxes. Expenses are due according to the agreed-upon payment schedule or immediately upon receipt of the invoice, as applicable. The advertiser should know that setup fees or one-time service payments are non-refundable.
Payments made through credit cards or bank accounts are processed to prevent any inconvenience caused by late payments for both parties. Nevertheless, the advertiser is responsible for ensuring that Vortex Media 360 possesses the most up-to-date credit card or bank account information and that the chosen payment methods are sufficient to cover the expenses owed for Vortex Media 360's services.
In the event of a payment failure with the approved payment method provided by the advertiser, leading to one or more payments being made after the due date, such late payments will be subject to a late fee. This late fee will be calculated as the greater of $150 or 10% of the total amount due, up to the maximum amount permitted by applicable law. Additionally, the advertiser agrees to bear all attorneys' fees and expenses incurred by Vortex Media 360 in collecting late payments.
The advertiser acknowledges that Vortex Media 360 may periodically update its standard Terms and Conditions and service offerings. Vortex Media 360 has the right to modify the pricing of services; however, it will provide the advertiser with a minimum of thirty (30) days advance written notice before implementing such changes. If the agreement does not permit renewal or extension beyond one month, it will be treated as a month-to-month agreement, and the advertiser will be subject to the revised terms, conditions, and pricing upon receiving the notice. We advise the advertiser to consider entering into longer-term contracts to lock in pricing, terms, and conditions. Any service alterations can be implemented through mutual agreement between the advertiser and Vortex Media 360.
The advertiser is granted permission to access websites owned, operated, or provided by Vortex Media 360 that require login or account details for managing their advertising account(s). The advertiser does not misuse the site or its contents or disclose confidential information. The privilege to create a Vortex Media 360 account is personal and non-transferable, and the advertiser must adhere to Vortex Media 360's established guidelines. Additionally, the advertiser agrees not to employ automated scripts, robots, or spiders to access their account or monitor Vortex Media 360's website and its contents except when utilizing the automated methods explicitly provided by Vortex Media 360.
The advertiser acknowledges that any data or statistics they give to Vortex Media 360 may not be processed in real time and could be subject to delays attributable to internet latency, the functioning of Vortex Media 360's systems, and the systems of third-party partners and search engines.
Complete ownership rights and title to the Services, including all associated concepts, ideas, campaign optimizations, computer programs, and other technologies related to Vortex Media 360's operations, bid management, task management, optimization platform, and websites (collectively referred to as "Vortex Media 360 Materials"), will remain the exclusive property of Vortex Media 360. This also applies to outsourced suppliers, authors, and promotional partners, if relevant, and if they hold rightful ownership. The advertiser acknowledges that they do not acquire any ownership interest in Vortex Media 360 Materials through this agreement.
Unless Vortex Media 360 has explicitly developed and provided the advertiser's website as part of its services, it is understood by the advertiser that Vortex Media 360 and its promotional partner (if applicable) hold no responsibility for the creation, upkeep, or operation of the advertiser's website(s). This includes any content or materials on the website(s) or any issues concerning visitors. Vortex Media 360 or its promotional partner also do not have control over matters such as order entry, payment processing, shipping, cancellations, returns, or customer service matters about orders placed on the advertiser's website(s). Furthermore, the advertiser agrees not to include or display any content owned or licensed by Vortex Media 360, its promotional partner, or any Vortex Media 360 search listings without explicit agreement from Vortex Media 360.
The advertiser confirms and guarantees Vortex Media 360 and, if applicable, its promotional partner that throughout this agreement:
These affirmations and guarantees are considered essential for the execution of this agreement.
The advertiser assures and gives a guarantee to [ Vortex Media 360] and, if necessary, its promotional partner that during this agreement:
The advertiser commits to the following undertakings:
The advertiser shall hold Vortex Media 360, its delivery partners (including the promotional partner), their respective licensors, licensees, affiliated companies, and their respective officers, directors, employees, representatives, and agents (collectively referred to as the "Indemnified Parties") harmless from and against any and all claims, actions, liabilities, losses, costs, damages, expenses (including reasonable attorney's fees), or proceedings (referred to as a "Claim"). This indemnification covers but is not limited to, claims related to defamation, invasion of privacy or publicity, copyright infringement, trademark infringement, or any other infringement of third-party rights, fraud, false advertising, misrepresentation, product liability, or violations of any applicable laws, statutes, ordinances, regulations, or rules worldwide. The indemnification pertains to services performed on behalf of the advertiser, the advertiser's client's website(s) or the content therein, the advertiser's conduct, acts, or omissions, or any alleged or proven breach by the advertiser of any term, condition, agreement, representation, or warranty stated herein.
This indemnification doesn't cover claims solely due to an Indemnified Party's actions or omissions. The Indemnified Party will tell the advertiser about any claim needing indemnification. The indemnified party can decide whether to accept or reject the law firm the advertiser chose for their defense. The advertiser can't settle any claim about an Indemnified Party's responsibility without their consent. An indemnified party can join the claim's defense and select their own counsel, paying for it themselves. Also, Vortex Media 360 can use any deposited amount to offset the advertiser's liability for a Claim without limiting other rights and remedies under the law.
The advertiser acknowledges and accepts that Vortex Media 360 and the promotional partner shall not bear responsibility for any content errors, omissions, consequences, damages, costs, refunds, or any other issues arising from service interruptions or Internet unavailability, or due to reasons unknown, on the websites where the advertisements are displayed.
Furthermore, the advertiser agrees and acknowledges that errors or mistakes in the execution of the Services, including spelling errors or miscommunications, do not warrant a refund. If the advertiser identifies errors or omissions, they shall promptly notify Vortex Media 360 and allow a reasonable time for corrections. Since Vortex Media 360 relies on third parties for certain information, no guarantees are provided regarding the accuracy, quality, or completeness. If applicable, neither Vortex Media 360 nor the promotional partner shall be liable for any consequential, special, lost profits, or other damages arising under this Agreement.
If the advertiser requests or purchases additional assistance, such as tracking codes or modifications to their website(s) related to the Service, the advertiser commits to providing Vortex Media 360 with the required access to carry out the requested or purchased additional assistance. The advertiser acknowledges that any further assistance provided by Vortex Media 360 is also governed by the limitations of liability outlined in this Agreement.
Exclusive Venue: This agreement shall be construed and governed by the laws of the United States of America, and both parties consent to the exclusive jurisdiction of competent courts located within the United States of America to resolve any disputes arising from this Agreement.
The headings used in this Agreement are for convenience and don't constitute part of the Agreement or accurately represent its contents.
If one party waives a breach of any provision in this Agreement by the other party, it shall not imply that future breaches will also be waived. Each breach or default will be evaluated individually, and no waiver of one breach or default shall be construed as a waiver of any other breach or default.
This Agreement, with any other referenced materials, documents, understandings, or agreements, and any attached exhibits, schedules, or supplementary documents, collectively constitute the complete understanding and agreement between the parties. Any prior agreements, understandings, or representations are with this terminated and hold no further effect.
In the event of a dispute between the parties, the party that prevails in resolving that dispute, even if a court decision is not ultimately rendered, shall be entitled to reimbursement of their legal fees by the party that does not prevail.
The contracts, commitments, and agreements outlined in this Agreement are exclusively for the benefit of and enforceable by the parties mentioned herein and, as specified, the promotional partner, along with their respective successors or duly authorized assigns.
Sections within this Agreement that relate to matters or conditions which could arise subsequent to the termination of this Agreement shall remain binding and in force.
Our content policy is crucial for ensuring a positive client experience. Clients are responsible for supplying their complete personal information and biography, as we do not offer content services in that regard.
In the context of e-commerce websites, the Vortex Media 360 team will give 10 to 30 sample products. Still, the client will supply product-specific information such as product names, prices, images, and shipping policies. Vortex Media 360 will manage the Content Management System (CMS) and handle e-commerce management.
Throughout the process, dummy text (Lorem Ipsum) may be used in graphics to preview layouts and visual mockups.
At Vortex Media 360, we ensure your complete satisfaction with our services. Our unlimited free Revision Policy empowers you to enhance your initial draft without any additional charges through your account area. If you face any identical charges due to processing errors, failure to meet your specific requirements, or non-compliance with our delivery policy, we will refund your entire order amount.
If you're dissatisfied with any of our services, you can request a refund within five days of receiving your initial draft. If we don't receive a refund request within this period, we will assume you are satisfied. The same refund policy applies to Special/Combo packages as for single packages.
Refunds will be processed according to the following schedule:
Refund requests will be processed according to the following procedure:
Our experts meticulously adhere to your specifications and requirements to ensure your utmost satisfaction. We conduct comprehensive research and scrutiny to uphold the quality and uniqueness throughout the entire process. Our commitment is to deliver 100% satisfaction, and our offer of multiple free revisions guarantees that we will persistently refine it until you are thoroughly pleased with the final outcome. Moreover, we provide complimentary coordination with your chosen printing company if necessary.
Vortex Media 360 provides you with the assurance of unlimited revisions based on your specific package. Clients can request revisions according to the package terms without any additional charges. However, it's important to note that the concept will remain consistent, and clients can request revisions on any one of the provided options. Multiple revisions on different options are not permissible and will be subject to individual charges.
The standard turnaround time for revisions is as follows:
Similarly, the timelines for functionality and development revisions may also differ based on the scope of the work.
The timeline for revisions to the digital marketing strategy depends on factors such as research involvement, mediums, budget, and the overall plan size.
Upon acceptance of an artwork and the full payment, the client assumes complete ownership of the paid artwork. This includes all claims and copyrights associated with the services, which are transferred to the client.
The client maintains complete ownership of the logos, drafts, and all associated materials. The Website retains the exclusive right to utilize the logos for promotional purposes, such as inclusion in our portfolio, and may not sell or use them for profit without explicit client authorization. The Website is obligated to use the logos in a fair and lawful manner, preserving the client's reputation and integrity.
We maintain a record once we furnish you with the final files. Should you need the final files again in the future, we can send them to you upon your request. This data will be retained for a duration of 6 months, after which the files will be permanently removed.
We keep a record after delivering the final files to you. If you require the final files again in the future, you can request them from us. This data will be preserved for a period of 6 months, following which the files will be deleted permanently.